Learn from Red Hat

The Unbootable Server Debacle:
Mastering the RHEL 7 Patch Reboot Bug

In 2018, a seemingly routine Red Hat Enterprise Linux 7 kernel update brought down servers worldwide, leaving them unable to reboot. With Incident Drill, your team can practice responding to similar critical bugs and system failures in a safe, simulated environment.

Red Hat | 2018 | Bug (OS Update)

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The Peril of Unexpected Downtime

Unexpected downtime caused by flawed updates is a nightmare scenario. The financial impact can be devastating, and the loss of customer trust can be even worse. Teams need to be prepared to diagnose, mitigate, and recover from these situations quickly.

PREPARE YOUR TEAM

Incident Drill: Your Training Ground for Critical Incidents

Incident Drill provides a realistic simulation environment to practice responding to incidents like the RHEL 7 Patch Reboot Bug. Teams can hone their skills in identifying root causes, coordinating responses, and implementing solutions, all without risking real-world systems.

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Realistic Simulations

Experience the pressure of a real-world incident in a safe environment.

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Team Collaboration

Practice coordinating with your team to diagnose and resolve issues.

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Root Cause Analysis

Develop your skills in identifying the underlying causes of complex problems.

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Time-Based Scenarios

Learn to prioritize tasks and make critical decisions under pressure.

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Performance Metrics

Track your team's performance and identify areas for improvement.

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Post-Incident Review

Analyze your team's response and learn from your mistakes.

WHY TEAMS PRACTICE THIS

Boost Your Team's Resilience

✓ Reduce downtime and minimize financial impact
✓ Improve team communication and coordination
✓ Enhance skills in root cause analysis
✓ Increase confidence in handling critical incidents
✓ Develop proactive problem-solving strategies
✓ Build a culture of continuous learning and improvement

2018

Kernel update released for RHEL 7

Hours Later

ERROR: Servers begin to hang on reboot

Days Later

Red Hat releases an updated kernel to resolve the issue

Ongoing

SUCCESS: Teams recover affected systems and implement preventative measures

How It Works

Step 1: Incident Trigger

A simulated kernel update introduces a reboot bug.

Step 2: Diagnosis

Teams investigate the cause of the server hangs.

Step 3: Mitigation

Implement temporary workarounds to restore service.

Step 4: Resolution

Apply the fix and implement preventative measures.

EXPLORE MORE

Related Incidents

Ready to Level Up Your Incident Response?

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The Unbootable Server Debacle: Mastering the RHEL 7 Patch Reboot Bug