Learn from Duo (Cisco)

When Authentication
Became Authorization Denied

In 2019, a surge in authentication requests crippled Duo Security, locking users out of their accounts for hours. Incident Drill lets your team practice responding to similar authentication and database overload scenarios, ensuring they're ready when the unexpected strikes.

Duo (Cisco) | 2019 | Outage (Cloud/Auth)

Practice This Scenario →

The High Cost of Authentication Failures

Authentication outages can have a devastating impact on user trust, productivity, and revenue. Teams often lack the real-world experience needed to quickly diagnose and resolve these complex issues, leading to prolonged downtime and frustrated users. Without proper incident response training, your team may struggle to effectively mitigate the impact of similar events.

PREPARE YOUR TEAM

Incident Drill: Practice Makes Perfect

Incident Drill provides realistic simulations of authentication failures like the Duo Security outage. Your team will collaborate to diagnose the root cause, implement effective solutions, and learn from their mistakes in a safe and controlled environment. This hands-on experience builds confidence and equips your team with the skills they need to minimize downtime and maintain user trust.

🔑

Realistic Scenarios

Simulate authentication surges and cascading database failures.

🔎

Root Cause Analysis

Practice identifying the underlying causes of authentication issues.

🤝

Collaborative Response

Enhance teamwork and communication during critical incidents.

⏱️

Time-Based Challenges

Learn to prioritize and execute under pressure.

📊

Performance Metrics

Track your team's progress and identify areas for improvement.

📚

Post-Incident Review

Analyze your team's performance and capture key learnings.