Learn from Amazon Web Services

Remember the Christmas Eve Outage?
AWS ELB Edition

In 2012, a critical error during maintenance of Amazon's Elastic Load Balancing service caused a widespread outage, impacting services like Netflix on Christmas Eve. Incident Drill offers a safe environment to practice responding to similar cloud infrastructure failures.

Amazon Web Services | 2012 | Outage (Cloud)

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The High Stakes of Cloud Infrastructure Failures

Cloud outages can have a cascading effect, leading to significant financial losses, reputational damage, and customer dissatisfaction. Preparing your team to handle these incidents effectively is crucial for maintaining business continuity.

PREPARE YOUR TEAM

How Incident Drill Helps You Prepare

Incident Drill provides realistic incident simulations based on real-world events like the 2012 AWS ELB outage. Teams can practice incident response, root cause analysis, and communication under pressure, improving their resilience and reducing downtime.

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Realistic Simulations

Experience incidents based on real-world failures.

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Hands-On Practice

Engage in active incident response and troubleshooting.

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Collaborative Environment

Improve team communication and coordination.

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Root Cause Analysis

Identify the underlying causes of incidents.

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Performance Tracking

Measure team performance and identify areas for improvement.

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Post-Incident Review

Facilitate learning and continuous improvement.

WHY TEAMS PRACTICE THIS

Master Cloud Incident Response

✓ Improve incident response time
✓ Reduce downtime and financial losses
✓ Enhance team communication and collaboration
✓ Strengthen cloud infrastructure resilience
✓ Identify and mitigate potential vulnerabilities
✓ Boost team confidence in handling critical situations

Dec 24, 2012 Maintenance process initiated on ELB

~12:30 PM PST Erroneous state data used

~1:00 PM PST ELB service degradation detected ERROR

~3:00 PM PST Service restored SUCCESS

How It Works

Step 1: Simulate

Run a realistic simulation of the AWS ELB outage.

Step 2: Respond

Practice incident response procedures in a safe environment.

Step 3: Analyze

Conduct a thorough root cause analysis to understand the failure.

Step 4: Improve

Implement preventative measures to avoid similar incidents in the future.

EXPLORE MORE

Related Incidents

Ready to Level Up Your Incident Response?

Join the Incident Drill waitlist and be among the first to access our realistic incident simulations. Prepare your team for anything!

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Remember the Christmas Eve Outage?AWS ELB Edition